Shipping Protection & Tipping Policy

At jmrdiyrk, we strive to provide the best possible shopping experience. To give our customers greater flexibility and control over their orders, we offer optional add-on services at checkout.

1. Completely Voluntary Services

Please note that Shipping Protection and Tipping are 100% voluntary and optional. These services are not required fees and will only be added to your order if you choose to select them during checkout.

  • Shipping Protection: An optional service designed to provide additional protection for your package against eligible loss, damage, or theft during transit.

  • Tipping: An optional way to show appreciation for our fulfillment and customer service teams.

2. Shipping Protection Details

If you choose to add Shipping Protection to your order, your package may be covered for eligible in-transit issues in accordance with the applicable terms and conditions. For full details regarding coverage, eligibility, limitations, and exclusions, please visit our Shipping Protection Policy: https://www.jmrdiyrk.com/products/shipping-protection

3. Change of Mind & Refund Policy

If you add Shipping Protection or a Tip to your order and later change your mind, you may request a full refund of the applicable Shipping Protection or Tip amount. We will process eligible refund requests for these optional services even if your order has already been shipped. If you selected an optional service by mistake during checkout, simply contact us and our customer support team will assist you with your refund request.

4. Contact Us

If you would like to request a refund for an optional service or have any questions, please contact us:

  • Store: jmrdiyrk

  • Company: SHUCAN HONGKONG LIMITED

  • Address: E21,10/F,52 HUNG TO ROAD,KWUN TONG,HONG KONG

  • Email: jamesnelson49@jmrdiyrk.com

  • Phone: +1(681) 201-1558

Our customer support team is available to assist you and help ensure a smooth shopping experience.

jmrdiyrk is operated by SHUCAN HONGKONG LIMITED.